Message to RE/MAX Seller Clients

March 25th, 2020

We hope that you are yours are safe and well at home.
The word HOME has always had special meaning for us at RE/MAX and we hope that it now plays a special part in your well being.
We also hope that you have joined us in staying home to keep our community safe. 😊

In response to health concerns about the spread of CORONA Virus – COVID 19 we wanted to write to you to provide you, our valued client with an update on our services and policies.


Rest assured that our REALTORS®, Property & Strata Managers, Management Team and our Staff are all working diligently behind the scenes to continue to provide the kind of services that you have come to rely upon and trust. 

We wanted you to also know that even though our physical doors are closed to the public our Sales Associates continue to promote your listings for sale online and are following up promptly with all inquiries. 
They also are continuing to help our Buyer clients find that perfect place, our Investor/Owners fill vacant rentals and  work with service providers to maintain our large portfolio of strata and investment properties.


To do our part as good community citizens we have had to restrict some of our Face-to-Face dealings which has presented some challenges
We appreciate your patience as some things might take a little longer than you have come to expect from us. 

OUR BROKERAGE OFFICES ARE CLOSED TO THE PUBLIC AT THIS TIME.
OUR BROKERAGES CLOSED TO THE PUBLIC ON MARCH 17TH.


OUR BROKERAGE OFFICES HAVE BEEN SANITIZED & OUR CLEANING FREQENCY HAS INCREASED.

RE/MAX AGENTS WHO ARE UNWELL, WHO HAVE TRAVELLED OUTSIDE OF CANADA
OR LIVE WITH A HIGH-RISK INDIVIDUAL HAVE BEEN ASKED TO SELF-QUARANTINE FOR 14 DAYS
AND REFRAIN FROM DEALING WITH THE PUBIC AT THIS TIME.

OPEN HOUSES – ALL PUBLIC OPEN HOUSES ARE CANCELLED UNTIL FURTHER NOTICE.
See Directive from the Real Estate Council of BC regarding cancellation of public open houses.

RECBC Ends Open Houses, AGM’s, Strata Mtgs

RE/MAX AGENT WEEKLY NEW LISTING Tour – CANCELLED UNTIL FURTHER NOTICE.

SHOWING REQUESTS –
ARE EVALUATED ON A CASE BY CASE BASIS WITH CONSULTATION WITH OUR SELLER CLIENTS.
Your Designated Listing Agent has been asked to assess each request based need of our clients.
As always they will work to pre-qualify the Buyer, ensure that they are familiar with your property as well as assess the immediacy of the need of the Buyer.
Designated Listing Agents will discuss these showing requests with you, our Seller clients.
All decisions to not show a property will of course be respected because your priorities are our priorities!

Our Agents are still meeting with our Clients but only if it is absolutely necessary to have a Face-to-Face meeting 😊
as we have asked our RE/MAX professionals to meet with you virtually at this time if possible and to use pre-cautions if a Face-to-Face meeting is required.


Our Agents are the best in the business and are skilled in electronic communications and online marketing and promotions.
They may opt to send you documents that require your signature (price changes, status changes ect) electronically at this time.

ARE YOU IN THE MIDDLE OF A SALE OR PURCHASE?
Know that your Designated RE/MAX Agent and our Staff are reaching out to all the parties, lawyers, lenders and other service providers in connection with your sale or purchase to ensure that everything is on track or to make provisions in the event of a delay or challenge.  Many of our local law and lending professionals are still working even if there are doing so remotely.
We will endeavour to keep you apprised if there any significant changes to their availability.

As always we are your resource for all things HOME.

We encourage you to reach out to your Designated RE/MAX Agent if you should need anything.

We are all in this together!


Stay at home and Stay well.

Deborah Moore
Broker Owner
RE/MAX Orchard Country
RE/MAX Penticton Realty
RE/MAX Realty Solutions